Return And Refund Policy
Return & Refund Policy
We want you to feel confident when shopping with us.
If you experience an issue with your order, please contact our support team at:
Returns
To request a return, contact us with:
- Your order number
- The email used for your purchase
- The reason for the return
- Photos or videos when necessary
Items must generally be returned unused, unworn, and in their original condition and packaging.
For hygiene and safety reasons, certain products may not be eligible for return after use unless they arrive damaged or defective.
Please contact us before returning any item. Returns sent without prior authorization may not be accepted.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, contact us as soon as possible and provide photos or videos showing the issue.
Our team will review the request and provide an appropriate solution.
Refunds
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will generally be issued to the original payment method.
Processing times may vary depending on your bank, card issuer, or payment provider.
Order Cancellations
If you wish to cancel an order, contact us as soon as possible.
We cannot guarantee cancellation if the order has already been processed or shipped.
Contact
For returns, refunds, or order-related questions: